Introduction
Welcome to the official Terms, Conditions, and Student Authorisation Policy of IMTS Institute. This policy has been carefully drafted to provide complete transparency, protect the rights of students, and clearly explain the scope of services offered by IMTS.
At IMTS Institute, we aim to make every student’s admission journey smooth, guided, and stress-free. While IMTS is not a University and does not conduct classes or issue degrees, we act as a trusted facilitation and coordination service provider, helping students manage documentation, admission formalities, University communication, and academic coordination.
This document outlines:
The services IMTS provides
The responsibilities of the University
The academic duties of the student
The refund policies governed by IMTS, the University, and UGC regulations
The authorisations students grant IMTS for admission coordination
Our goal is to ensure that students feel supported, well-informed, and confident, while all legal and procedural aspects remain fully compliant with educational guidelines.
By proceeding with the admission, the student acknowledges that they have read, understood, and voluntarily accepted all terms mentioned in this policy.
This document outlines the official Terms, Conditions, Authorizations, Roles and Responsibilities governing all students who seek admission facilitation services from IMTS Institute.
By proceeding with the admission process, the student confirms that they have read, understood, and voluntarily accepted these terms in full. IMTS Institute is committed to maintaining a transparent, ethical, and student-centric support system while ensuring full compliance with UGC Guidelines, University Policies, and the Institute’s own service framework.
Nature of IMTS Services
IMTS Institute is not a University and does not conduct classes, examinations, evaluations, or issue degrees.
IMTS functions solely as an admission facilitation, coordination, and support service provider.
All academic rights, responsibilities, and decisions—including teaching, examination schedules, results, mark sheets, degree issuance, ABC ID updates, and academic policies—lie solely with the University, governed under the UGC Act, 1956, and related higher-education regulations.
IMTS provides process support so that the student’s academic journey becomes easier and more organised.
Student Authorization
By accepting these conditions, the student authorises IMTS Institute and its designated representatives to perform the following actions strictly on their behalf and with their consent:
A. Documentation & Application Processing
Complete, file, and submit the admission form and any other documents required by the University.
Upload, verify, and submit academic certificates, ID proofs, photographs, signatures, and related documents required for verification.
Deposit the University Fee only after receiving explicit confirmation from the student (via call or OTP).
University Communication
Coordinate with the University regarding admission status, verification updates, examination notifications, fee updates, and operational requirements.
Receive official University communications on behalf of the student and inform the student promptly.
Assist in the generation of University ID, enrolment number, admit card, and other records through authorised
University Academic
IMTS will guide the student—whenever requested—regarding assignment instructions, exam-form submission, re-registration, and general academic coordination through University-approved channels.
Roles & Responsibilities
A. IMTS Institute’s Role
IMTS provides facilitation and support services only. Its responsibilities include:
• Admission facilitation • Documentation support • Application form preparation and submission • Coordination with the University for updates • Student guidance on procedures • Communication of fee details and academic notices
B. University’s Role
The University alone manages and controls all academic matters, including:
• Curriculum and syllabus
• Teaching and academic delivery
• Study materials and books
• Classes (online/offline)
• Examination notifications
• Evaluation and result publication
• Marksheet and degree issuance
• Academic calendar
• ABC ID generation and updates
C. Student’s Responsibility
The student agrees to:
• Attend classes (as applicable) • Complete assignments and use study materials responsibly • Prepare for and appear in examinations • Follow the University’s academic calendar and rules • Keep documents updated • Adhere to the University’s academic and administrative guidelines
5. Document & Pending Dues
IMTS may temporarily hold submitted documents if any agreed service charges or material fees remain unpaid. • Once dues are cleared, documents will be released immediately.
The student confirms that all submitted documents are genuine and provided voluntarily.
6. Refund Policy
Refund is applicable only when:
• Cancellation request is raised within seven days of the initial payment, and • No University form or application has been submitted, and • No IMTS service has started (verification call, counselling, document checking, form filling, login creation, e-study material setup, etc.)
If eligible, IMTS refunds the remaining amount after deducting registration and processing charges.
B. Non-Refundable Situations
IMTS service charges become non-refundable once any service begins, including:
Verification call
Document checking
Form filling or application work
Login creation
E-study material setup
Any completed task done on behalf of the student
C. University Fee
The student understands that University Fee becomes non-refundable through IMTS once:
The University Fee is deposited or An Enrolment Number / Application Number / Admit Card is issued
All University refunds will strictly follow:
UGC’s Fee Refund Regulations
The University’s official refund policy
IMTS cannot modify or influence University decisions.
D. IMTS Support During University Refund Processing
If a student applies for cancellation and the University refund process is active, IMTS will:
• Forward the student’s request to the University
• Follow up for updates
• Support the student until the University provides its final written response
E. Non-Payment of University Fee : If a student is unable to pay the University Fee and requests a refund before admission is processed:
IMTS will deduct only its service charge:
• ₹5,000 per year for Indian students
• ₹8,000 per year for NRI/International studentsThese charges cover the services already utilised—counselling, documentation, verification, and application preparation.
The remaining IMTS amount will be refunded.
This applies only when no University Fee is deposited and no enrolment/application number is generated.
Once University Fee is deposited, refunds follow University + UGC regulations.
IMTS cannot override University-level or UGC-level refund decisions.
7. Delays from University
The student understands that delays related to:
• Admit cards
• Examination dates
• Results
• Mark sheets
• Degree certificates
• ABC ID updates
• University portal functions
are under the University’s control. IMTS will assist with communication but cannot expedite these academic processes.
8. Student Declaration
By proceeding with the admission, the student confirms that:
• They clearly understand the difference between University Fee and IMTS Service Charges.
• They agree that IMTS Institute acts only as a facilitator and has no academic authority.
• They accept that academic responsibilities rest solely with the University and the student.
• They voluntarily authorise IMTS Institute to perform the facilitation services mentioned above.
• They have read and accepted the Refund Policy, UGC regulations, and University guidelines.
• They grant this authorisation for the full course duration unless withdrawn through written communication.
9. Support Window
For any assistance related to IMTS services, I may contact:
📞 8800000504 / 9210989898 services@imtsinstitute.com Working Hours: Monday to Friday, 11:00 AM – 5:00 PM
IMTS remains committed to providing transparent, student-friendly, and lawful support throughout the admission facilitation process.
